Twelve custom enterprise systems, four business layers, and one end-to-end design, build and run partnership.
Tokopedia, Indonesia's largest e-commerce platform.
Ascendiz served as the end-to-end design, build, and operational delivery partner for Tokopedia's custom internal enterprise software suite. Replacing standard off-the-shelf software with proprietary systems tailored to hyper-growth, the project spans 12 major enterprise applications operating across 4 strategic business layers.
The scope covered everything from the commercial frontline — ad sales and account management — down to the data warehouse and AI layer underneath every other system.
Custom commercial interface managing internal ad space booking and ad account settlements.
Unified account manager workspace tracking merchant partner lifecycles and retention.
Automated vendor onboarding, RFQ generation, purchase order workflows, and contract execution.
Scalable core workforce platform managing employee lifecycles and payroll data.
Enterprise learning management system for employee training, onboarding, and compliance certifications.
Internal fulfillment platform handling inventory allocation, picking workflows, and hub sync.
Core general ledger integration, cost center tracking, and operational expenditure control.
Risk mitigation platform maintaining internal controls, audit trails, and policy compliance.
Lifecycle tracking for thousands of physical IT assets, equipment, and office hardware across hubs.
Centralized enterprise data warehouse processing cross-platform metrics and real-time operational reporting.
Machine learning models embedded across internal workflows for anomaly detection and automation.
Automated web crawling system tracking industry trends, competitor movements, and PR signals.